Shipping Policy — FitnessFuel360

 

Last updated: 19 September 2025

At FitnessFuel360, we aim to deliver your orders quickly, securely, and affordably. Please review our shipping terms below.

 

---

 

 

1) Processing Time

 

 

• Orders are typically processed and dispatched within 1–2 business days after payment confirmation.

• During high demand (sales, festive periods, new launches), processing may take up to 3–5 business days.

 

 

---

 

 

2) Shipping Coverage

 

 

• We currently ship across India.

• International shipping is not available at this time.

 

 

---

 

 

3) Delivery Timelines

 

 

• Metro Cities: 2–5 business days after dispatch

• Tier 2 & Tier 3 Cities: 4–7 business days after dispatch

• Remote/Outstation Areas: 6–10 business days after dispatch

 

Note: Delivery timelines are estimates. Actual times depend on courier availability, location, weather, and unforeseen delays.

 

---

 

 

4) Shipping Charges

 

 

• Prepaid Orders: Free shipping on orders above ₹999.

• Orders below ₹999: A standard shipping fee of ₹49–₹99 (calculated at checkout).

• Cash on Delivery (COD): Available on select pin codes with an additional handling fee of ₹50–₹100.

 

 

---

 

 

5) Order Tracking

 

 

• Once dispatched, you’ll receive an email/SMS/WhatsApp with tracking details.

• You can track your shipment on the courier partner’s website/app.

 

 

---

 

 

6) Delayed/Lost Packages

 

 

• If your order is delayed beyond the standard timeline, please write to support@fitnessfuel360.com with your order ID.

• In rare cases of lost shipments, we will either resend your order or issue a full refund after courier investigation.

 

 

---

 

 

7) Incorrect Address / Failed Delivery

 

 

• Please provide complete and accurate delivery details (including pincode and phone number).

• If a package is returned to us due to incorrect address or multiple failed delivery attempts, we can reship at an additional shipping charge.

 

 

---

 

 

8) Damaged Packages

 

 

• If your package arrives damaged:

   

  1. Take clear photos/videos of the parcel (before opening).

  2. Email us at support@fitnessfuel360.com within 24 hours of delivery.

   

• We’ll arrange a replacement or refund after review.

 

 

---

 

 

9) Multiple Items in One Order

 

 

• Depending on stock and warehouse location, your order may ship in multiple parcels.

• Tracking details will be shared for each package.

 

 

---

 

 

10) Contact Us

 

For shipping-related queries:

Email: support@fitnessfuel360.com

Working Hours: Mon–Sat, 10:00 AM – 6:00 PM IST